Privacy policy
Privacy Policy for Ashmoon Silver
Effective Date: 01/26/2026
At Ashmoon Silver, accessible from http://ashmoonsilver.com your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website. This policy also ensures our compliance with requirements from Google Merchant Center and other relevant platforms.
Information We Collect
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
1. Information we collect includes:
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely)
Purchase history
IP address
Web browser and device type
Time zone and cookies
Pages viewed and time spent on the site
2. How We Use Your Information
We use the information we collect to:
Process your orders and deliver products
Communicate with you about your order or account
Provide customer support
Improve and optimize our website
Detect fraud or misuse
Send you marketing or promotional emails (only if you opt in)
Comply with Shopify and Google Merchant Center requirements
Display relevant ads and remarketing through platforms like Google Ads
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties to help us operate our business and fulfill your orders. These include:
Shopify (our website host and commerce platform)
Payment processors (e.g., Shopify Payments, PayPal)
Shipping providers (e.g., USPS, FedEx, DHL)
Marketing and analytics services (e.g., Google Analytics, Google Ads, Klaviyo)
Google Merchant Center (for product listings and advertising)
All third-party services we use are required to handle your data securely and only for the purposes we specify.
4. Google Merchant Center and Advertising
We use Google Merchant Center and related services to manage our product listings and online ads. To do this, we may use cookies, tags, and tracking pixels that collect anonymized data about your behavior on our site. This helps us serve more relevant ads through Google Ads and track performance.
You can opt out of personalized advertising by adjusting your settings at: https://adssettings.google.com
5.Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain types of data processing
Withdraw consent for marketing emails
File a complaint with your local data protection authority
To exercise any of these rights, please contact us using the information below.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (such as tax or legal reporting obligations).
7. Security
We take reasonable precautions and follow industry best practices to protect your personal data from loss, misuse, unauthorized access, or disclosure. All payments are securely processed through Shopify's PCI-compliant systems.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site usage, and provide personalized content and ads. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Changes will be posted on this page with the updated effective date.
10.Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, you can contact us at:
Store Name: Ashmoon Silver
Email : customerservice@ashmoonsilver.com
Phone Number: (213) 698-6617
Operating Hours: Mon-Fri 10:00am to 18:00pm
Website: https://ashmoonsilver.com